Download and Unpack Installation Files
The Pentaho BA Server software, data files, and examples are stored in pre-packaged .war and .zip files. These files need to be manually placed into the correct directories.
Download Files
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Download the following installation and plug-in files from the Pentaho Customer Support Portal in the manual build folder.
Component | Zip File |
---|---|
BA Server Installation File | biserver-manual-ee-5.3.0-dist.zip |
Dashboard Designer Plugin | pdd-plugin-ee-5.3.0-dist.zip |
Interactive Reporting Plugin | pir-plugin-ee-5.3.0-dist.zip |
Mobile Plugin | pentaho-mobile-plugin-5.3.0-dist.zip |
Pentaho Analyzer Plugin | paz-plugin-ee-5.3.0-dist.zip |
Unpack Files
- Unzip the BA Server Installation file.
- To unpack the file, run install.sh. The IZPak window appears.
If you are unpacking the file in a non-graphical environment, open a Terminal or Command Prompt and type java -jar installer.jar -console and follow the instructions presented in the window.
- Read the license agreement, select I accept the terms of this license agreement, and click Next.
- In the Select the installation path text box, enter the place where you want to create the pentaho directory, then click Next.
- A message indicating that a target directory will be created appears. Click OK.
- When the installation progress is complete, click Quit.
Put Files in Directories
- Navigate to the pentaho directory where you unpacked the files, unzip the zip files and place their contents in the appropriate directories listed below.
File Unzip the Contents of the File to This Directory license-installer.zip pentaho/server pentaho-data.zip pentaho/server/biserver-ee pentaho-solutions.zip pentaho/server/biserver-ee - Copy these files to the following directories.
File Copy Files to This Directory pentaho.war - Tomcat:pentaho/server/biserver-ee/<your tomcat installation directory>/webapps
- JBoss:pentaho/server/biserver-ee/<your jboss installation directory>/standalone/deployments
pentaho-style.war - Tomcat:pentaho/server/biserver-ee/<your tomcat installation directory>/webapps
- JBoss:pentaho/server/biserver-ee/<your jboss installation directory>/standalone/deployments
PentahoBIPlatform_OSS_Licenses.html pentaho/server/biserver-ee
Unpack and Unzip Plugin Files
Do the following for each of the plugin files.
- To unpack the file, run install.sh. The IZPak window appears.
If you are unpacking the file in a non-graphical environment, open a Terminal or Command Prompt and type java -jar installer.jar -console and follow the instructions presented in the window.
- Read the license agreement, select I accept the terms of this license agreement, and click Next.
- In the Select the installation path text box, enter the pentahoserverbiserver-eepentaho-solutionssystem directory, then click Next.
- A message appears. Click YES.
- When the installation progress is complete, click Quit.
Verify Directory Structure
Verify that the files have been placed in the following places by comparing the following directory structure with yours.
If your web application server is not in the pentahoserverbiserver-ee directory, the pentaho.war and pentaho-style.war files should appear where you've chosen to install your web application server.
Fedora sorcerer (le4d) mac os. Tomcat File Locations:
- <your home directory>/.pentaho
- pentaho/server/license-installer
- pentaho/server/license-installer/lib
- pentaho/server/biserver-ee/<your tomcat installation directory>/webapps/pentaho.war
- pentaho/server/biserver-ee/<your tomcat installation directory>/webapps/pentaho-style.war
- pentaho/server/biserver-ee/data
- pentaho/server/biserver-ee/pentaho-solutions
- pentaho/server/biserver-ee/pentaho-solutions/system/analyzer
- pentaho/server/biserver-ee/pentaho-solutions/system/dashboards
- pentaho/server/biserver-ee/pentaho-solutions/system/pentaho-interactive-reporting
- pentaho/server/biserver-ee/pentaho-solutions/system/pentaho-mobile-plugin
- pentaho/server/biserver-ee/pentaho-solutions/systems/default-content/samples-5.x.zip
JBoss File Locations:
- <your home directory>/.pentaho
- pentaho/server/license-installer
- pentaho/server/license-installer/lib
- pentaho/server/biserver-ee/<your jboss installation directory>/standalone/deployments/pentaho.war
- pentaho/server/biserver-ee/<your jboss installation directory>/standalone/deployments/pentaho-style.war
- pentaho/server/biserver-ee/data
- pentaho/server/biserver-ee/pentaho-solutions
- pentaho/server/biserver-ee/pentaho-solutions/system/analyzer
- pentaho/server/biserver-ee/pentaho-solutions/system/dashboards
- pentaho/server/biserver-ee/pentaho-solutions/system/pentaho-interactive-reporting
- pentaho/server/biserver-ee/pentaho-solutions/system/pentaho-mobile-plugin
- pentaho/server/biserver-ee/pentaho-solutions/system/default-content/samples-5.x.zip
Set the PENTAHO_JAVA_HOME and PENTAHO_INSTALLED_LICENSE_PATH environment variables. If you do not set these variables, Pentaho will not start correctly.
If you are using a JRE, set the JRE_HOME home environment variable as well.
- Set the path of the PENTAHO_JAVA_HOME variable to the path of your Java installation, like this.
- Set the path of the PENTAHO_INSTALLED_LICENSE_PATH variable to the path of the installed licenses, like this.
- Log out and in again, then verify the variables have been properly set.
Complete the instructions in this section only if you have a headless node or if you plan to install on a Mac OS.
Prepare a Headless Linux or Solaris Server
There are two headless server scenarios that require special procedures on Linux and Solaris systems. One is for a system that has no video card; the other is for a system that has a video card, but does not have an X server installed. In some situations -- particularly if your server doesn't have a video card -- you will have to perform both procedures to properly generate reports with the BA Server.
Systems without video cards
The java.awt.headless option enables systems without video output and/or human input hardware to execute operations that require them. To set this application server option when the BA Server starts, you will need to modify the startup scripts for either the BA Server, or your Java application server. You do not need to do this now, but you will near the end of these instruction when you perform the Start BA Server step. For now, add the following item to the list of CATALINA_OPTS parameters: -Djava.awt.headless=true.
The entire line should look something like this:
If you intend to create a BA Server service control script, you must add this parameter to that script's CATALINA_OPTS line.
If you do not have an X server installed, you must also follow the below instructions.
Systems without X11
To generate charts, the Pentaho Reporting engine requires functionality found in X11. If you are unwilling or unable to install an X server, you can install the xvfb package instead. xvfb provides X11 framebuffer emulation, which performs all graphical operations in memory instead of sending them to the screen.
Use your operating system's package manager to properly install xvfb.
Adjust Amount of Memory Mac OS Allocates for PostgreSQL
If you plan to install the software on a Mac OS, and you choose to use PostgreSQL, you need to increase the amount of memory that the Mac OS allocates for PostgreSQL. You can skip these instructions if you plan to install the software on Windows or Linux.
PostgreSQL is the name of the default database that contains audit, schedule and other data that you create. PostgreSQL starts successfully only if your computer has allocated enough memory. Go to http://www.postgresql.org/docs/devel/static/kernel-resources.html and follow the instructions there on how to adjust the memory settings on your computer.
Please note that this is the contact page for support and service, not the general page for contacting Apple, which includes information on sales and product inquiries.
Before you call, have your serial number ready or start your support request online and we'll connect you to an expert.
Many phone numbers listed here only work when dialed from within their associated countries or regions. If your country or region is not listed, see your support options.
The United States and Canada
United States
1-800-275-2273
1-800-275-2273
Education customers
Support: 1-800-800-2775
Sales: 1-800-780-5009
Support: 1-800-800-2775
Sales: 1-800-780-5009
Enterprise
1-866-752-7753
1-866-752-7753
Accessibility and assistive technology
1-877-204-3930
1-877-204-3930
App Store, iTunes Store, and Apple Books billing and help
Contact Apple Support
Contact Apple Support
Apple Cash and person to person payments
1-877-233-8552
1-877-233-8552
Canada (English)
1-800-263-3394
1-800-263-3394
Canada (French)
1-800-263-3394
1-800-263-3394
Latin America and the Caribbean
Europe
Austria
0800 220325
0800 220325
Belgium (French)
0800 80 404
0800 80 404
Belgium (Flemish)
0800 80 407
0800 80 407
Bulgaria
00800 6002 7753
00800 6002 7753
Croatia
0800 222 427
0800 222 427
Cyprus
800 92433
800 92433
Czech Republic
800 700527
800 700527
Denmark
80249625
80249625
Estonia
8000 044333 Lúcia teve uma má ideia (lúcias bad idea) mac os.
8000 044333 Lúcia teve uma má ideia (lúcias bad idea) mac os.
Finland
0800 96372
0800 96372
France
Metropolitain:
0805 540 003
DOM-TOM:
0825 77 00 351
Metropolitain:
0805 540 003
DOM-TOM:
0825 77 00 351
Germany
0800 6645 451
0800 6645 451
Greece
00800 4414 54172
021 0300 99601
00800 4414 54172
021 0300 99601
Hungary
06 80 983 435
06 80 983 435
Ireland
1800 804 062
1800 804 062
Italy
800915904
800915904
Latvia
800 03251
800 03251
Liechtenstein
0800 00 18532
0800 00 18532
Lithuania
(8-800) 30772
(8-800) 30772
Luxembourg
800 24550
800 24550
Malta
800 620722
800 620722
Netherlands
0800 0201581
0800 0201581
Norway
240 551331
240 551331
Poland
00800 44118752
00800 44118752
Portugal
800207983
800207983
Romania
0800 400138
0800 400138
Russia
8 800 555 67343
8 800 555 67343
Slovakia
0800 178661
0800 178661
Slovenia
0800 80321
0800 80321
Spain
900812703
900812703
Sweden
020 100 529
020 100 529
Switzerland (French)
0800 00 18532
0800 00 18532
Switzerland (German)
0800 00 18532
0800 00 18532
Turkey
00800 4488 298782
0216 282 16221
00800 4488 298782
0216 282 16221
Pension Mac Os Download
United Kingdom
0800 107 6285
0800 107 6285
Accessibility and assistive technology
0800 048 0754
0800 048 0754
Telephone numbers are subject to change.
- Local and national telephone rates apply. Back
- Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
- PSTN local rate for Moscow, national rates for other regions. In accordance with the sanctions on the Crimea Region announced by the US Government on December 19, 2014 and European Council Regulation No 1351/2014 dated December 18, 2014, the sale of Apple products and/or provision of services related to Apple products in the Crimea Region is suspended as of February 1, 2015. Back
Africa
Telephone numbers are subject to change.
- Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
Asia Pacific
Australia
(61) 1-300-321-4561
(61) 1-300-321-4561
Accessibility and assistive technology
(61) 1-300-365-0831
(61) 1-300-365-0831
Brunei
801-43842
801-43842
China mainland
400-666-88001
400-666-88001
Accessibility and assistive technology
400-619-81411
400-619-81411
Fiji
(61) 1-300-321-4563
(61) 1-300-321-4563
Pension Mac Os Catalina
Guam
1-800-865-0853
1-800-865-0853
Hong Kong (Chinese)
(852) 2112-00991
(852) 2112-00991
Hong Kong (English)
(852) 2112-00991
(852) 2112-00991
India
000800 100900914
000800 100900914
Indonesia
0800-1-027753
0800-1-027753
![Pentio Mac OS Pentio Mac OS](https://www.pentio.com/pki_product_service/usbtoken3300a/images/img_pkcs11.jpg)
Japan
Within Japan:
0120-277-535
Outside Japan:
(81) 3-6365-47051
Within Japan:
0120-277-535
Outside Japan:
(81) 3-6365-47051
Macau
(853) 6262-16311
(853) 6262-16311
Malaysia
1-800 803 638
1-800 803 638
New Zealand
0800 1 27753
0800 1 27753
Pakistan
Dial 00800 01001 first,
then dial 800 361 0479
Dial 00800 01001 first,
then dial 800 361 0479
Papua New Guinea
(61) 1-300-321-4563
(61) 1-300-321-4563
Pension Mac Os X
Philippines4
1-800-1441-0234 (PLDT and
Smart Communications)
1-800-8908-8277 (Globe)
1-800-1441-0234 (PLDT and
Smart Communications)
1-800-8908-8277 (Globe)
Singapore
Within Singapore:
800-186-1087
Outside Singapore:
(65) 6972-51711
Within Singapore:
800-186-1087
Outside Singapore:
(65) 6972-51711
South Korea
080 333 40004
080 333 40004
Taiwan
0800-095-988
0800-095-988
Thailand
Within Thailand:
1800 019 9005
Within Thailand:
1800 019 9005
Tonga
(61) 1-300-321-4563
(61) 1-300-321-4563
Vanuatu
(61) 1-300-321-4563
(61) 1-300-321-4563
Vietnam
1800 1127
1800 1127
Telephone numbers are subject to change.
- Local and national telephone rates apply. Back
- Free phone technical support number is not accessible by mobile phone. Back
- Customers calling will be charged at relevant IDD carrier IDD rate. Back
- Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
- This phone number is only accessible from dialing within Thailand. Back
Middle East
Bahrain
800815521
800815521
Israel
18093443291
0337629152
18093443291
0337629152
Kuwait
222822921
222822921
dial 01 426 801 first,
then dial 85527891772
then dial 85527891772
Oman
800774711
800774711
Qatar
008001003561
008001003561
Pension Mac Os 11
800844 97241 (STC)
800850 00321 (Zain and Mobily)
800850 00321 (Zain and Mobily)
United Arab Emirates
8000 444 04071
8000 444 04071
Telephone numbers are subject to change.
- Toll-free phone number is for landlines. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider. Back
- Local and national telephone rates apply. Back